How can I sign up?
The best way to sign up is online. Registering online reduces administration costs, which means more support for people with MS. Should you wish to register offline, please contact us on 07 3840 0828 or email@example.com.
You can also sign up on the day at the Registration Tent at Musgrave Park, however registration prices increase closer to event day. Please check the event program for timings for your specific distance.
How do I set up a Team Payment Code?
A Team Payment Code enables your company to pay the registration cost for your team members.
If you would like to create a team payment code, please contact firstname.lastname@example.org or call 07 3840 0828.
When will registrations close?
Online registrations will close on Thursday 11 June, 2020 at 5pm, however you can still register on the day.
Can I still register on the day?
You can also enter on the day at the Registration Tent at Musgrave Park. Please check the event program for your specific distance.
Please note: On-the-day registration fees will apply.
What do I receive for my entry fee?
Each rider will receive a rider pack, which includes your rider guide, your rider plate with twist ties to attach to your bike, and helmet sticker with your rider number on it. Your rider guide also includes a map of the course with locations for drink stations, toilets, first aid and bike mechanics.
Your event day experience will include:
- Live entertainment, food stalls, massage service and more.
- Dedicated volunteers assisting you at home base and directing you out on the course at the event.
- Drink stations along the route with free electrolyte drinks and snacks.
- Professional photographers stationed at many points along the route ready to take your action shots. These photos will be available for purchase after the event.
- Medical response team monitoring and roving the entire course.
- Mechanical support at home base and roving the entire course.
- Police presence at busy intersections to direct you and keep everyone safe.
- Professional traffic controllers at busy sections of each course monitoring rider and vehicle traffic conditions throughout the event and assisting with clear paths for riders.
- Directional, safety and motivational signage mounted in visible areas throughout each course.
- SAG vehicles to take you to the next refreshment stop if you are unable to continue or require mechanical support.
- Designated Support Officer to help you through your fundraising journey for MS.
Can I request a refund?
Registration fees are non-refundable and non-transferable. To cancel your registration, simply email email@example.com and we will action this on your behalf. Registrations cannot be transferred to another person as emergency contact details and medical information must be recorded for each rider.
Does it cost extra to register a team?
There is no cost associated towards creating a team. Simply register yourself, create a team and then round up your friends, family and colleagues to join. Everyone needs to register themselves individually, and can join the team at step 3 of the registration process
*Please note that a team payment code is different than creating a team, you would only need to make a team payment code if you are a company that wants to pay for people to enter the ride, rather than each person paying for themselves.
Can I purchase merchandise on the day?
There will be a merchandise tent where you will be able to purchase the official 2020 MS Brissie to the Bay jerseys and t-shirts. However, there will be limited stock available. To avoid disappointment we recommend you place your order early.
To ensure you purchase the correct size, please refer to our sizing chart.
Where can I go to collect my rider pack? Can they be posted?
If you have registered by April 26th your registration automatically includes postage, so your rider pack and any merchandise you’ve purchased will be packed and mailed to you by the end of May at the latest.
Please keep us updated if you change your postal address at any time by emailing firstname.lastname@example.org or calling 07 3840 0828.
If you have registered after the April 26th, you will need to pick your rider pack and any merchandise up from us at our designated rider pack collection days;
Friday 5th June
Christies Conference Centre
Room E, Level 1, 320 Adelaide Street (Entry via Wharf Street entrance)
Time: 9am – 2pm
Saturday 13th June
Musgrave Park – Collections Tent
121 Cordelia Street, South Brisbane
Time: 11am – 2pm
You can also collect your rider packs (along with any merchandise) from the Collections Tent on the Sunday morning of the ride (Sunday 14 June) from 5:15am. NO ID is required and you can do so on behalf of other riders or your team.
Please note that we recommend this only as a last resort as this tent can get very busy on the morning of the ride. For the best experience, please collect your rider pack before the day. Please allow time before your event start time to do so. If you have already collected your pack, and have your rider number and helmet sticker attached to your bike and helmet, you do not need to check in on the morning of the ride.
What if I am unable to collect my pack, can someone do it for me?
No identification is required to pick up rider packs, so you can nominate someone to pick up your pack on your behalf.
To avoid confusion, please ensure you notify the person you are collecting their pack for them.
I can’t make any of the collection times and nobody can pick it up for me, how else can I get it?
If you are unable to collect your pack prior to event day, you may collect it on Sunday 14 June from 5:15am at the collections tent.
Does my entry fee go towards people living with MS?
Your entry fee goes towards supporting the associated costs of staging such a large public event. This means we rely on you to raise much-needed funds for the 25,000 Australians living with multiple sclerosis.
All money raised by our riders in the MS Brissie to the Bay bike ride goes directly towards changing the lives of people living with MS
Is fundraising compulsory?
The MS Brissie to the Bay is primarily a fundraising event. By registering, you are joining a group of like-minded individuals coming together to change the lives of those living with MS. We ask each rider to raise $250 to improve the lives of people living with MS. Fundraising can be as easy as sending a couple of emails, and sharing your fundraising page on social media.
All it takes is 10 people donating $25, or 5 people making a $50 donation. We recommend to start early and give yourself the most amount of time to raise your funds.
We are here to support you and help you reach your fundraising goal. Please reach out to us at email@example.com or 07 3840 0828 for fundraising support.
What if I don’t reach the minimum fundraising target?
There is no penalty for not reaching the $250 fundraising minimum, however as your registration fee helps cover the running of this essential fundraising event, donations you receive will support the increasing number of people living with multiple sclerosis. We will provide each rider with all the personalised support they require to reach their fundraising goals, and host a fantastic event to celebrate each participants’ achievements.
Our goal is to raise $1.1 million this year to continue to support the growing number of people in Queensland living with MS and we cannot do it without this event and the public’s support.
I want to fundraise but don’t know where to start. Where can I get info?
It’s wonderful you would like to fundraise to help the thousands of Queenslanders living with MS. We recommend personalising your fundraising page with a photo of you. This shows your supporters they are supporting YOUR ride. We also recommend updating your page with why you are riding. Are you upping your cycling and taking on the challenge of riding a longer distance? Or do you know someone who is living with MS, and you are riding to support them. The more you explain why you are riding, the more generous your friends and family will be.
The next step is to start asking people (family, friends and colleagues) to sponsor your ride. We find email works best! An email (we have templates already written, simply log on and check out your dashboard resources) to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly. Also asking for sponsorship on Facebook, and asking people face-to-face are very effective ways to make a difference. We are here to help coach you through any fundraising methods. Most of the people you ask will need a reminder – don’t be afraid to ask a second time. People genuinely do want to support you, and simply may have forgotten. We also have some resources and downloads to help you reach your fundraising goals. If you require any further assistance, please contact us on 07 3840 0828 or email firstname.lastname@example.org and we will be more than happy to help.
How can I bank my cash donations?
There are a number of ways you can bank any donations you receive via cash and cheque/money order. Click here for more information.
Will I receive a receipt when I donate to a rider/ team?
Any donation of $2.00 and over is tax-deductible. If you donate online, a receipt will automatically be emailed to you. You may request to appear anonymously. If you prefer to donate to a rider with cash, the rider can bank this cash into their own account and add it as an offline donation on their fundraising page.
Please ensure they are supplied with your details for receipt purposes, i.e. First Name; Last Name; Email;.
What does the fundraised money go towards?
All money raised by our riders in the MS Brissie to the Bay bike ride goes towards providing programs and support to the thousands of Queenslanders living with MS. This year we are aiming to raise $1.1 million to help fund vital support services such as physiotherapy, counselling, advocacy and an information line as well as exciting new research projects exploring possible causes and a cure for MS.
General Event Information
What time does the ride start?
2020 starting times are as follows:
130km - 6:15am (staggered starts until all riders have departed)
100km – 6:35am (staggered starts until all riders have departed)
50km – 8:00am (staggered starts until all riders have departed)
25km – 8:45am (staggered starts until all riders have departed)
10km – 9:15am (staggered starts until all riders have departed)
Please note: Above times are subject to change
When should I get to the start site?
It is recommended you arrive at the start site at least 20 minutes prior to the ride start time of the course you are entered in.
Is it a race?
No! The MS Brissie to the Bay bike ride is a mass participation ride to raise funds for people living with MS. There are no pace setters or prizes for finishing first and competition of any sort is strongly discouraged for safety reasons. Please ride safely and ensure everyone has a safe, fun and enjoyable ride.
What is ride etiquette?
In the interest of providing a safe and enjoyable event experience for all participants, cyclists should be mindful of ride etiquette:
- Keep to the left to allow passing cyclists to overtake on the right
- Do not ride more than 2 abreast
- Do not stop or change directions suddenly
- Do not double back on the course
- Always follow the directions of all ride officials and emergency service personnel
Is there a minimum age requirement?
There are age minimums for the 25km, 50km, 100km and 130km courses, as the event takes place on roads that are not closed to traffic. These age restrictions are set to ensure the safety of ALL riders.
- 25km Course – Riders must be at least 10 years old (Children under 5 years are permitted in tag-alongs)
- 50km Course – Riders must be at least 13 years old
- 100km Course – Riders must be at least 16 years old
- 130km Course – Riders must be over the age of 18 years old
If you are a parent or guardian and you believe your child is capable of riding the distance and navigating open road conditions confidently, then we are able to make an exception for those that are within 1 year of the age minimum. Please contact us on 07 3840 0828 or email@example.com to obtain an underage rider consent form, you will need to fill this in and get it back to us at the latest 2 weeks prior to the event, otherwise the child will NOT be permitted to ride. It is also worth noting that any children under the age of 16 must be accompanied by a cycling adult of equal or greater fitness at all times on course.
Can we start as a group?
Because the MS Brissie to the Bay bike ride is not a race, groups are encouraged to ride together and proudly show off your colours as a team! Encourage your friends to be in the ‘Front of the Pack’ to ensure you can also start the ride together. When registering, ensure you all select the same ride speed to ensure that you are allocated to the same staggered start time.
What happens if it’s raining?
Riders should be prepared for all possible weather conditions. Bike tyres and tubes are more vulnerable to damage if the roads are wet. We will have support vehicles out on course with bike mechanics to help riders out in any conditions, but with thousands of people participating in this event, it may take some time for us to get to you.
It would be beneficial if you bring some spare tubes and patches with you (if you know how to repair your own bike) to ensure you are back on the road quickly.
As the roads can be more treacherous in these conditions, please take care when riding on them. Give vehicles and other riders plenty of space and take care when cycling around corners. The event will go ahead come rain or shine, unless there is a significant danger to participants due to poor visibility, lightning, storms or strong winds. If this occurs, a notification will be posted on our website, and participants will be notified via email and SMS.
What happens if I break down or can’t complete the ride?
Volunteers and course marshals will be along the route, as well as bike mechanics and first aid personnel. They are ready and happy to provide assistance to anyone who may breakdown, feel ill or experience other difficulties.
A ‘SAG vehicle’ will also travel behind the last group of riders of each distance. They will ensure all riders fall within the allocated time allowed and assist riders by returning them to Musgrave Park should they not be able to complete the ride.
We recommend you have your bike serviced before the ride and carry a puncture repair kit and pump. If you breakdown on the ride, stop in a safe spot on the side of the road, set your bike upside down, and wait for one of the roving mechanics to arrive. They will be able to assist with basic repairs and should be able to get you mobile again. ‘SAG’ vehicles will collect any riders who are unable to complete the ride. If you are within walking distance of one of the recovery stops, you may walk your bike to the stop.
What types of bikes are permitted?
You may enter the ride with many different types of bikes, from tandems, to hand-powered, and electric bikes. No scooters or roller blades are permitted in the event, nor are those intending to run or walk the course. If you are unsure about your options, contact us on 07 3840 0828.
For anyone entering with an e-bike, it is important to note that it is the rider’s responsibility to ensure they are meeting the current legislation around electric bicycles. You can find the current legislation here.
Can my child ride along in a trailer attached to my bike?
Pull-alongs are permitted for the shorter distances of 10km and 25km. For insurance and safety reasons, all children who will be on course must be registered. Any child under the age of 5 years is free to register.
Can I ride with my dog?
No animals of any kind are allowed on the ride. This is for your own safety, the safety of your pet and of other cyclists around you.
Will I be covered by insurance in case of an accident?
You are NOT covered by MS Queensland for injuries if an accident occurs. Prior to the event, we recommend you become a member of Bicycle Queensland which will cover you for personal accident insurance. Your property is also not covered should any damage occur whilst taking part in the event. Bicycle Queensland also offers property insurance should this be of interest.
Where can I leave my belongings?
There will be a luggage tent for a small donation of $3. Please ensure clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. Your bag will be numbered to match your rider plate. Please ensure you keep your rider plate and bring it with you when you collect your bags. All care will be taken but we accept no responsibility for lost or damaged items.
What should I bring with me on the ride?
We recommended all participants bring two filled water bottles with them, as well as any energy snacks that they can carry safely.
Additionally, we suggest riders carry a spare tube and puncture kit, and to get their bike serviced before the ride in hopes that they won’t have to use them!
Does the ride cater towards different skill levels?
The best thing about the MS Brissie to the Bay bike ride is that it is an event for riders of all ages and abilities, with 5 different courses to choose from!
Since it is not a race, we encourage riders to take the course at their own pace. That being said, the MS Brissie to the Bay is a cycling event, so basic riding ability is needed for your own safety. The event also shares roads with cars, so it is highly recommended you have some experience in this prior to participating.
We do have course cut off times to allow for planning with the emergency services, traffic control officers, volunteers and support crews. Riders who are riding slower than the predicted 15km/hour will be encouraged to be swept forward along the route to ensure they are able to cross the finish line within the time frame. Riders who do not wish to be swept forward should be aware that full course support will not be available to them after the cut-off time.
What if I can’t make it to the start on time?
We encourage all riders to be at the start line on time for their course, however if you cannot make it on time for any reason, the five courses have staggered starts, up until a certain time. Please check the Event Program for start and staggered start times. Once the staggered starts have ended for each course, you will no longer be able to participate in that course.
What if we change our mind on the distance?
You can change your distance prior to 5pm, Thursday 11 June 2020, by contacting the MS Queensland events team on 07 3840 0828 or firstname.lastname@example.org. Please note: you may be required to pay an additional registration amount if you are changing to a longer course and you will not receive a refund if you downgrade to a shorter course). If you miss this cut off, please visit the registration tent on the morning of the ride before you start and let us know which distance you will be changing to.
During the ride, if you have entered the 130km or 100km distance and during the ride (prior to the Wynnum Esplanade) decide you do not wish to complete the full distance, you can continue your ride from the rest stop at Wynnum by returning back to Musgrave Park via the 50km course.
Will there be rest stops along the way?
There are five rest stops located across the courses so riders can stop, have a rest, and a stretch. There will be drinks/snacks, toilets, bike mechanics, and a team of MS volunteers at each stop to keep you motivated and moving!
Rest stops** are located at:
- Balmoral – 25km, 50km
- Wynnum – 50km, 100km, 130km
- Cleveland – 100km, 130km
- Chandler – 100km, 130km
- Redland Bay - 130km
**Rest stop locations are subject to change. Please check course maps closer to event day.
Will medical and mechanical assistance be available on the course?
Medical and mechanical support is available at the start/finish area at Musgrave Park. Medical and mechanical support will also be circulating along the course to assist riders who may require help. Medical conditions that may affect you during the event should be clearly detailed on the back of your rider plate in the fields provided and attached to your bike, including emergency contact details. Course officials are located at regular intervals and should be notified if you have any difficulties during the event.
Where can I hire a bike for the ride?
City Cycle is run by Brisbane City Council and with many stations throughout Brisbane it makes it easy to hire a bike starting at just $2 per day. Head to www.citycycle.com.au to register an account before the ride.
Please note: These bikes are heavy, with minimal gearing, and may not be suitable for the longer courses.
Is there parking at Musgrave Park?
Street parking is available in the South Brisbane area (and surrounding suburbs), but parking restrictions and metered parking may apply. There is no parking on Russell, Manning and Edmondstone Streets, as these will be closed for the event.
Secure Parking has two nearby parking locations, the SW1 carpark and 10 Browning Street Car Park. These can be pre-booked at a discounted rate.
There are two additional parking options: the Brisbane Convention Centre car park which is open 24 hours a day, and the South Bank car park (access through Tribune Street only), which opens at 4am. Please refer to the South Bank website for more parking details.
What else can I expect on the day?
Once you have crossed the line and celebrated with your family and friends, make yourself comfortable at Home Base, where there will be a range of food trucks and stalls where you can grab a bite to eat and refreshing drink.
The lovely massage and physio students from CQ University will be on hand to provide some post ride massages.
How can I find out more?
If you need any further information, please contact the MS Queensland Events Team via phone or email:
Phone: 07 3840 0828 | Email: email@example.com