FAQs

THE RIDE TO FIGHT MS | SUNDAY 9 JUNE | 10KM | 25KM | 50KM | 100KM | 130KM

Fundraising

Is fundraising compulsory?

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The MS Brissie to the Bay is a fundraising event.

By registering, you are joining a group of like-minded individuals coming together to change the lives of those living with MS.

We ask each rider to raise a minumum of $250 to improve the lives of people living with MS and other neurological conditions.

All it takes is 10 people donating $25, or 5 people making a $50 donation. We recommend to start early and give yourself the most amount of time to raise your funds.

Fundraising can be as easy as sending a couple of emails, and sharing your fundraising page on social media or as big as organising a golf day with 10 teams!

We are here to support you and help you reach your fundraising goal. Please reach out to us at events@msqld.org.au or 1300 090 923 for fundraising support.

What does the money raised from this event go towards?

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All money raised by our riders in the MS Brissie to the Bay bike ride goes towards providing programs and support to the thousands of Queenslanders living with MS. This year we are aiming to raise $1,200,000 to help fund vital support services such as NeuroAssist information line, specialist nursing services, wellness programs, and financial support. Your support will also power research into better treatments, and with your support, our hope is that one day there will be a cure for MS. Learn more about MS

I want to fundraise but don’t know where to start. Where can I get information?

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It’s wonderful you would like to fundraise to help the thousands of Queenslanders living with MS and we'd love to share our top tips with you for getting started!

  1. We recommend personalising your fundraising page with a photo of you. This shows your supporters they are supporting YOUR ride.
  2. We also recommend updating your page with why you are riding. Are you increasing your cycling and taking on the challenge of riding a longer distance? Or do you know someone who is living with MS, and you are riding to support them? The more you explain why you are riding, the more generous your friends and family will be.
  3. The next step is to start asking people (family, friends and colleagues) to sponsor your ride. We find email or a text works best! An email to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly (we have templates already written, simply log on and check out your dashboard resources). Sharing your fundraiing page to Facebook, and asking people face-to-face are also very effective ways to make a difference.
You can also visit the Fundraising tips and tricks page for more ideas!

Fundraising Tips & Tricks


We are here to help coach you through any fundraising methods. Most of the people you ask will need a reminder – don’t be afraid to ask a second time. People genuinely do want to support you, and simply may have forgotten. 

If you require any further assistance, please contact us on 1300 090 923 or email events@msqld.org.au and we will be more than happy to help.

What if I don’t reach the minimum fundraising target?

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There is no penalty for not reaching the $250 fundraising minimum, however as your registration fee helps cover the running of this essential fundraising event, donations you receive will support the increasing number of people living with multiple sclerosis. We will provide each rider with all the personalised support they require to reach their fundraising goals, and host a fantastic event to celebrate each participants’ achievements.

Our goal is to raise $1,200,000 this year to continue to support the growing number of people in Queensland living with MS and we cannot do it without this event and the public’s support.

Does my entry fee support people living with MS?

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Your entry fee goes towards supporting the associated costs of staging such a large public event. This means we rely on you to raise much-needed funds for Queenslanders living with multiple sclerosis and other neurological conditions.

Your fundraising efforts will directly fund the essential services and support that often fall through the gaps in traditional funding. These services, including, but not limited to, our telephone helpline, MS nursing, education and financial support, provide lifelines for people living with MS, offering hope, comfort, and a better quality of life. 

How can I bank my cash donations?

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There are a number of ways you can bank any donations you receive via cash and cheque/money order. Click here for more information.

Will I receive a receipt when I donate to a rider/ team?

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Any donation of $2.00 and over is tax-deductible. If you donate online, a receipt will automatically be emailed to you. You may request to appear anonymously. If you prefer to donate to a rider with cash, the rider can bank this cash into their own account and add it as an offline donation on their fundraising page.

Please ensure they are supplied with your details for receipt purposes, i.e. First Name; Last Name; Email;.

What is Facebook fundraising?

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Facebook fundraising is a way for you to set up a page on facebook to share your ride and gain donations. It is a great and simple way to share your progress and profile on your social media account to your friends and family -  the people who are most likely to support you!


How do I set up a Facebook fundraiser?

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You can set up a Facebook Fundraiser by logging into your fundraising dashboard, and click 'Create a Facebook Fundraiser' under your name -  its as easy as that. Once you have done this you can share it far and wide to make the maximum impact for people living with MS and other neurological conditions.

I have questions or need help with my Facebook fundraiser

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No problem! This function is new and the team are here to help. If you have any questions or concerns about this, make sure to get in touch with the team on 1300 090 923 or events@msqld.org.au

Registration

How much does the ride cost?

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The cost to ride varies depends on your desired distance and ticket type. 

If you register in advance, you may also be eligible for a discount. 

To find out more about prices visit the Entry Prices page

Entry Prices

What do I receive for my entry fee?

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Each rider registered for the MS Brissie to the Bay event will receive a rider pack, which includes your rider guide, your rider plate with twist ties to attach to your bike, and helmet sticker with your rider number on it. Your rider guide also includes a map of the course with locations for drink stations, toilets, first aid and bike mechanics.

Your event day experience will include:

  • Live entertainment, food stalls, massage service and more.
  • Dedicated volunteers assisting you at the Finishers' Village and directing and cheering you on out on the course throughout the event.
  • Drink stations along the route with free electrolyte drinks and snacks.
  • Professional photographers stationed at along the route ready to take your action shots. These photos will be available for purchase after the event.
  • Medical response team monitoring and roving the entire course.
  • Mechanical support at the Finishers' Village and roving the entire course.
  • Police presence at busy intersections to direct you and keep everyone safe.
  • Professional traffic controllers at busy sections of each course monitoring rider and vehicle traffic conditions throughout the event and assisting with providing clear paths for riders.
  • Directional, safety and motivational signage mounted in visible areas throughout each course.
  • SAG vehicles to take you to the next refreshment stop if you are unable to continue or require mechanical support.
  • Designated Support Officer to help you through your fundraising journey for MS.

Note: Your registration fee does not include cycling insurance - we reccomend you find suitable insurance to keep you safe both during the event and every day riding. Please use the following link to find potential options for your cover. Insurance options.

Is it a race?

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No.

The MS Brissie to the Bay bike ride is a mass participation ride to raise funds for people living with MS. There are no pace setters or prizes for finishing first and competition of any sort is strongly discouraged for safety reasons.

Please ride safely and ensure everyone has a safe, fun and enjoyable ride.

Is there a minimum age requirement?

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There are age minimums for the 25km, 50km, 100km and 130km courses, as the event takes place on roads that are not closed to traffic.

These age restrictions are set to ensure the safety of ALL riders, and as are as follows:

  • 25km Course – It is teccomended that children are over the age of 12 years old to take part in the 25km ride.
  • 50km Course – Riders must be at least 13 years old
  • 100km Course – Riders must be at least 16 years old
  • 130km Course – Riders must be over the age of 18 years old

If you are a parent or guardian and you believe your child is capable of riding the distance and navigating open road conditions confidently, then we are able to make an exception for those that are within 1 year of the age minimum.

It is also worth noting that any children under the age of 18 must be accompanied by a cycling adult of equal or greater fitness at all times on course.

Does the ride cater towards different skill levels?

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The best thing about the MS Brissie to the Bay bike ride is that it is an event for riders of all ages and abilities, with 5 different courses to choose from!

Since it is not a race, we encourage riders to take the course at their own pace.

That being said, the MS Brissie to the Bay is a cycling event, so basic riding ability is needed for your own safety. The event also shares roads with cars, so it is highly recommended you have some experience in this prior to participating.

We do have course cut off times to allow for planning with the emergency services, traffic control officers, volunteers and support crews. Riders who are riding slower than the predicted 15km/hour for the 25km, 50km and 100km distances, and 18km/hour for the 130km distance will be encouraged to be swept forward along the route to ensure they are able to cross the finish line within the time frame.

Riders who do not wish to be swept forward should be aware that full course support will not be available to them after the cut-off time.

What types of bikes are permitted?

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You may enter the ride with many different types of bikes, from tandems, to hand-powered, and electric bikes. No scooters, roller blades or time trial bikes are permitted in the event, nor are those intending to run or walk the course. If you are unsure about your options, contact us on 1300 090 923.

For anyone entering with an e-bike, it is important to note that it is the rider’s responsibility to ensure they are meeting the current legislation around electric bicycles. You can find the current legislation here.

How do I set up a Team Payment Code?

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A Team Payment Code enables your company to pay the registration cost for your team members.

If you would like to create a team payment code, please contact events@msqld.org.au or call 1300 090 923, and we will assist you in setting up a unique Team promo Code.

Can I still register on event day?

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We will not be taking registrations on event day - Sunday 9 June, 2024. 

Registrations will close on Sunday 2nd July.

There is a capacity limit to the number of riders we are able to register as part of the MS Brissie to the Bay bike ride, for safety and participant experience reasons. Therefore, we encourage riders withing to participate, to register early, in order to secure a spot at the start line!

Can I request a refund?

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Registration refunds and transfers can only be made at the discretion of MS Queensland Staff. To discuss this with a friendly team member, please email events@msqld.org.au or call us on 1300 090 923

Does it cost extra to register a team?

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There is no cost associated towards creating a team. Simply register yourself, create a team and then round up your friends, family and colleagues to join. Everyone needs to register themselves individually, and can join the team at step 3 of the registration process.

*Please note that teams can contact MS Queensland to set up a team promo code, if you are a company that wants to pay for people to enter the ride, rather than each person paying for themselves.

Can I purchase merchandise on the day?

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There will be a Merchandise tent at the Finishrrs' Village where you will be able to purchase the official MS Brissie to the Bay jerseys, t-shirts and other merch onw event day. However, there will be limited stock available by this point. To avoid disappointment, we recommend you place your order early through your dashboard!

To ensure you purchase the correct size, please refer to our sizing chart.

What is my rider pack, and how will I receive it?

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Your rider pack is everything you need for the ride, including event information, your rider bib and your rider sticker. 

This will be sent to you in the mail from April onward, depending on when you register*

*If you register after 5 May, you may need to collect your pack from MS Queensland prior to the event.

I can’t make any of the collection times and nobody can pick it up for me, how else can I get it?

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If you are unable to collect your pack prior to event day, you may collect it on the morning of the ride - Sunday 9 June from 5:15am at Information Tent at Russell Street (Musgrave Park).

General Event Information

Will I be covered by insurance in case of an accident?

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MS Brissie to the Bay takes rider safety very seriously and want you have the best ride you can.

Please note, your registration fee does not include cycling insurance. Prior to the event day, we recommend you find suitable insurance to keep you safe both during the event and every day riding. 

AusCycling is the National Sporting Organisation responsible for the development, facilitation and growth of all forms of cycling in Australia. AusCycling currently represents over 54,000 members and 400 cycling clubs throughout Australia forming one of Australia’s largest cycling communities. Representing all levels of the sport from grassroots to high performance.

Their vision is to unlock cycling’s potential, advocate for riders’ safety, establish strong club communities and make all forms of cycling accessible to everyone.

We encourage our riders to check out their Lifestyle Membership specifically designed for social, leisure or commuting on any bike!

There's individual and family membership options for 1 month (from date of purchase), 12 months or from now until the ride (you just simply cancel your monthly membership).

Note: MS Queensland is not affiliated with this organisation and we do not endorse or guarantee the quality of the products or services. It is up to the individual to make their own informed decision when selecting insurance coverage.

Will the courses be the same as previous years?

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We’re working with our on course logistics team to put the finishing touches on all the courses. We will have our standard distances of 10km, 25km, 50km and 100km and the 130km course, which will all be very similar courses to previous years.

See the planned course maps for 2024 here.

All courses are subject to change.

What time does the ride start?

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Starting times are as follows:

130km - 6:15am 

100km – 7:00am 

50km – 8:00am 

25km – 8:45am 

10km – 9:15am 

Please note: Above times are subject to change.

Where is the start line?

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The start line has been moved away from Musgrave Park to Grey street to provide more room and to facilitate social distancing in the start area.

To access the start line – you should go to the corner of Grey Street and Tribune Streets in South Brisbane. Two marshalling areas will be set up along Grey Street, between Glenelg Street and Tribune Streets. You will not be able to access the start area from the Vulture Street end of Grey Street or via Ernest Street.

When should I get to the start site?

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It is recommended you arrive at the start line around 15 minutes prior to the ride start time of the course you are entered in.

Can I change my registered distance?

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You can change your distance prior to 5pm, Thursday 8 June 2023, by contacting the MS Queensland events team on 1300 090 923 or events@msqld.org.au.

Please note: you may be required to pay an additional registration amount if you are changing to a longer course and you will not receive a refund if you downgrade to a shorter course). If you miss this cut off, please visit the registration tent on the morning of the ride before you start and let us know which distance you will be changing to.

During the ride, if you have entered the 130km or 100km distance and during the ride (prior to the Wynnum Esplanade) decide you do not wish to complete the full distance, you can continue your ride from the rest stop at Wynnum by returning back to Musgrave Park via the 50km course.

What is ride etiquette?

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In the interest of providing a safe and enjoyable event experience for all participants, cyclists should be mindful of ride etiquette:

  • Keep to the left to allow passing cyclists to overtake on the right
  • Do not ride more than 2 abreast
  • Do not stop or change directions suddenly
  • Do not double back on the course
  • Always follow the directions of all ride officials and emergency service personnel

Can we start as a group?

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Because the MS Brissie to the Bay bike ride is not a race, groups are encouraged to ride together and proudly show off your colours as a team! Encourage your friends to be in the ‘Front of the Pack’ to ensure you can also start the ride together. When registering, ensure you all select the same ride speed to ensure that you are allocated to the same start time.

What happens if it’s raining?

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Riders should be prepared for all possible weather conditions. Bike tyres and tubes are more vulnerable to damage if the roads are wet. We will have support vehicles out on course with bike mechanics to help riders out in any conditions, but with thousands of people participating in this event, it may take some time for us to get to you.

It would be beneficial if you bring some spare tubes and patches with you (if you know how to repair your own bike) to ensure you are back on the road quickly.

As the roads can be more treacherous in these conditions, please take care when riding on them. Give vehicles and other riders plenty of space and take care when cycling around corners. The event will go ahead come rain or shine, unless there is a significant danger to participants due to poor visibility, lightning, storms or strong winds. If this occurs, a notification will be posted on our website, and participants will be notified via email and SMS.

What happens if I break down or can’t complete the ride?

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Volunteers and course marshals will be along the route, as well as bike mechanics and first aid personnel. They are ready and happy to provide assistance to anyone who may breakdown, feel ill or experience other difficulties.

A ‘SAG vehicle’ will also travel behind the last group of riders of each distance. They will ensure all riders fall within the allocated time allowed and assist riders by returning them to Musgrave Park should they not be able to complete the ride.

We recommend you have your bike serviced before the ride and carry a puncture repair kit and pump. If you breakdown on the ride, stop in a safe spot on the side of the road, set your bike upside down, and wait for one of the roving mechanics to arrive. They will be able to assist with basic repairs and should be able to get you mobile again. ‘SAG’ vehicles will collect any riders who are unable to complete the ride. If you are within walking distance of one of the recovery stops, you may walk your bike to the stop.

What types of bikes are permitted?

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You may enter the ride with many different types of bikes, from tandems, to hand-powered, and electric bikes. No scooters or roller blades are permitted in the event, nor are those intending to run or walk the course. If you are unsure about your options, contact us on 1300 090 923 or events@msqld.org.au.

For anyone entering with an e-bike, it is important to note that it is the rider’s responsibility to ensure they are meeting the current legislation around electric bicycles. You can find the current legislation here.

Can my child ride along in a trailer attached to my bike?

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Pull-alongs are permitted for the shorter distances of 10km and 25km. For insurance and safety reasons, all children who will be on course must be registered. Any child under the age of 5 years is free to register.

Can I ride with my dog?

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No animals of any kind are allowed on the ride. This is for your own safety, the safety of your pet and of other cyclists around you.

Where can I leave my belongings?

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There will be a luggage tent for a small donation of $3. Please ensure clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. Your bag will be numbered to match your rider plate. Please ensure you keep your rider plate and bring it with you when you collect your bags. All care will be taken but we accept no responsibility for lost or damaged items.

Note: the luggage tent is located at the Musgrave Park event site, which is a few streets away from the start line, on Grey Street.

What should I bring with me on the ride?

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We recommended all participants bring two filled water bottles with them, as well as any energy snacks that they can carry safely.

Additionally, we suggest riders carry a spare tube and puncture kit, and to get their bike serviced before the ride in hopes that they won’t have to use them!

What if I can’t make it to the start on time?

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We encourage all riders to be at the start line on time for their course, however if you cannot make it on time for any reason, the five courses have staggered starts, up until a certain time. Please check the Event Program for start and staggered start times. Once the staggered starts have ended for each course, you will no longer be able to participate in that course.

You can change your distance prior to 5pm, Thursday 8 June 2023, by contacting the MS Queensland events team on 1300 090 923 or events@msqld.org.au.

Please note: you may be required to pay an additional registration amount if you are changing to a longer course and you will not receive a refund if you downgrade to a shorter course). If you miss this cut off, please visit the registration tent on the morning of the ride before you start and let us know which distance you will be changing to.

During the ride, if you have entered the 130km or 100km distance and during the ride (prior to the Wynnum Esplanade) decide you do not wish to complete the full distance, you can continue your ride from the rest stop at Wynnum by returning back to Musgrave Park via the 50km course.

Will there be rest stops along the way?

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There are five rest stops located across the courses so riders can stop, have a rest, and a stretch. There will be drinks/snacks, toilets, bike mechanics, and a team of MS volunteers at each stop to keep you motivated and moving!

Rest stops** are located at:

  • Balmoral – 25km, 50km
  • Wynnum – 50km, 100km, 130km
  • Cleveland – 100km, 130km
  • Chandler – 100km, 130km
  • Redland Bay - 130km

**Rest stop locations are subject to change. Please check course maps closer to event day.

Will medical and mechanical assistance be available on the course?

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Medical and mechanical support is available at the start/finish area at Musgrave Park. Medical and mechanical support will also be circulating along the course to assist riders who may require help.

Medical conditions that may affect you during the event should be clearly detailed on the back of your rider plate in the fields provided and attached to your bike, including emergency contact details. Course officials are located at regular intervals and should be notified if you have any difficulties during the event.

Where can I hire a bike for the ride?

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City Cycle is run by Brisbane City Council and with many stations throughout Brisbane it makes it easy to hire a bike starting at just $2 per day. Head to www.citycycle.com.au to register an account before the ride.

Please note: These bikes are heavy, with minimal gearing, and may not be suitable for the longer courses.

Is there parking at Musgrave Park?

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Street parking is available in the South Brisbane area (and surrounding suburbs), but parking restrictions and metered parking may apply. There is no parking on Russell, Manning and Edmondstone Streets, as these will be closed for the event.

Secure Parking has two nearby parking locations, the SW1 carpark and 10 Browning Street Car Park. These can be pre-booked at a discounted rate.

There are two additional parking options: the Brisbane Convention Centre car park which is open 24 hours a day, and the South Bank car park (access through Tribune Street only), which opens at 4am. Please refer to the South Bank website for more parking details.

More information about transport and parking.

What else can I expect on the day?

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Once you have crossed the line and celebrated with your family and friends, make yourself comfortable at Musgrave Park, where there will be a range of food trucks and stalls where you can grab a bite to eat and refreshing drink.

The lovely massage and physio students from CQ University will be on hand to provide some post ride massages.

How can I find out more?

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If you need any further information, please contact the MS Queensland Events Team via phone or email:

Phone: 1300 090 923 | Email: events@msqld.org.au

What measures have MS Queensland put in place to make the event COVID Safe?

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MS Queensland is working in line with Government guidelines to ensure we are able to deliver the safest event possible for everyone involved. 

We will continue to stay updated with the state government’s traffic light system to ensure any COVID-19 safety requirements are included in the event. You can do your part to stay COVID safe by: 

  • Provide hand sanitisers and masks for use of the participants
  • Allocating specific ends of the pool for each team to facilitate physical distancing
  • Providing air pumps for teams to utilise to blow up any inflatables being used throughout the day

We will communicate with all participants regularly as to any changes they should expect or any new rules and regulations around the event.

What can I do to help keep the event COVID Safe?

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MS Queensland is working in line with Government guidelines to ensure we are able to deliver the safest event possible for everyone involved.

We will continue to stay updated with the state government’s traffic light system to ensure any COVID-19 safety requirements are included in the event. You can do your part to stay COVID safe by: 

  • Staying home if you feel unwell or are displaying COVID-19 symptoms 
  • Stay 1.5m from fellow participants and use a mask if you are unable to do so 
  • Use hand sanister provided at the event
  • Follow the directions of MS Queensland staff and volunteers

Thank you for your support for ensuring you and your fellow participants are kept as safe as possible at the MS Brissie to the Bay.

Fitness Function

How do I create a Strava or Fitbit Account?

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For automatic fitness tracking on your dashboard, we recommend using either a Strava or Fitbit account. Strava is a free online tool that you can use. With Fitbit, you will be required to have a Fitbit device, and when setting this up you will be provided with the instructions on how to set up your app.

Simply follow the steps below to set up a Strava account:

  • Simply download the Strava App using the Apple or Google Play store
  • Set up your account using your email address and password
  • Completed your Strava profile and get ready to log those Kms!

How do I connect my fitness app to my MS Brissie to the Bay page?

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To connect your fitness apps to your MS Brissie to the Bay page, simply follow these steps:

  • Log into your MS Brissie to the Bay page and select ‘My Fitness Activity’ on the dashboard navigation bar
  • Select your preferred App by clicking on their respective buttons under where you set your goal and follow the prompts
  • Log into your Strava or Fitbit account and click ‘Allow’ to connect your MS Brissie to the Bay page
  • On your next ride, track your workout using the Strava or Fitbit App on your phone. Afterwards make sure you save your workout and the distance will be added to your distance total (allow 24 hours)

How do I record my fitness activity manually?

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You can add your km’s cycled directly into your MS Brissie to the Bay page using the ‘My Fitness Activity’ tab on your dashboard navigation bar, simply scroll down to the 'Add Activity' section and enter your ride information. Be sure to hit 'save changes' to ensure the km's you cycled are added to your page!

Join us in the ride to fight MS and help change the lives of those living with MS!

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